Goodlifery Adjustable Black Desk Lamp With Flexible Neck For Study Reading Office

Return and Refund Policy

Thank you Return and Refund for with GOODLIFERY LLC. We want you to be completely satisfied with your purchase. This Return and Refund Policy explains the terms under which returns, refunds, and exchanges are accepted on goodlifery.shop.

1. Return Eligibility

You may request a return if:

• The item is defective, damaged, or incorrect
• The item is unused, in its original packaging, and in the same condition as received

Return requests must be submitted within 7 days of delivery.

Items that are used, damaged due to misuse, or missing original packaging may not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

• Items marked as Final Sale
• Gift cards
• Items damaged due to improper use
• Items returned after the return window

3. Return Process

To initiate a return:

1. Email us at support@goodlifery.shop
2. Include your order number and reason for return
3. Attach clear photos (if the item is damaged or defective)

Our support team will review your request and provide return instructions if approved.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a trackable shipping service
• GOODLIFERY LLC is not responsible for items lost during return shipping

5. Refunds

• Once we receive and inspect the returned item, we will notify you of approval or rejection
• Approved refunds will be processed to the original payment method
• Refunds typically take 5–10 business days to appear, depending on your payment provider

Original shipping charges are non-refundable, unless the return is due to our error.

6. Late or Missing Refunds

If you haven’t received a refund:

• Check your bank or payment provider
• Contact your card issuer, as processing times may vary

If you still need help, please contact us.

7. Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, contact us at support@goodlifery.shop with your order details.

8. Order Cancellations

• Orders may be canceled within 12 hours of placement
• Once an order has been processed or shipped, cancellation is not possible

9. Contact Us

For any questions regarding returns or refunds, please contact us:

Business Name: GOODLIFERY LLC
Email: support@goodlifery.shop
Phone: +1 (510) 526-3056
Address:
4250 CERRILLOS RD
SANTA FE, NM 87507
United States

Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)